We believe that great business analysts are grown rather than being simply trained. We want to attract some one who is motivated and is ready to burn mid-night oil to achieve ones goal.

Things expected from the person and some qualities/ skill sets:

End to end project management ensuring quality delivery of analytical projects for CRM based analytical solutions focusing on creating statistical models for customer response, campaign management, customer loyalty, customer retention, customer attrition, segmentation, cross sell, up sell etc.

Qualification & Skills:
• MBA (Non MBA with relevant experience can also apply)
• 2 year work experience in similar function in retail / ecommerce industry cutomer based data analytics
• Knowledge and experience preferred in: E-commerce, multi-channel customer service, Customer retention marketing
• Knowledge of customer analytics and models preferred
• Knowledge of Loyalty program & customer retention back office functioning preferred.
• IIT / NIT Background preferred
• Ability to work on own initiative and as part of a team
Responsibilities:
• Deliver CRM based analytical solutions focusing on creating statistical models for customer response, campaign management, customer loyalty, customer retention, customer attrition, segmentation, cross sell, up sell etc.
• Analyze and design solutions using customer retention & loyalty
• Apply techniques like regression, cluster, chaid, conjoint, factor, multivariate etc preferably with hands on experience in tools like SAS/SPSS/VB/Excel

P.S. You can email your resume on hr@kenscio.com or, if you are really hungry then try hunting for some Senior people in Kenscio and send them your request.

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