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White Paper: Should you use Emojis in Email Subject Lines?

 

There are whole lot of things that can be expressed better with emojis, and the same seems to be the case of modern email marketing. Keeping up with the trends, email marketers too have started conveying messages through emoticons to engage subscribers, attract clicks and boost open rates. Not only do emojis add more colour to the usual black and white inbox, they tend to stand out and draw the attention of the user.

Emojis have become a global phenomenon and penetrated our everyday conversations on chats and social media networks. According to a MailJet study, Brits are 63% more likely to open emails with emojis inserted in the subject line. Whereas, friendly and fun Emojis such as he tears of joy icon , are received positively by audiences universally.

Kenscio carried out its own in-depth research to understand how the Indian subscribers reacted to emoji-embedded subject lines. Two industries; the ecommerce and online travel industry were selected for this study. The results proved that the average read rate of emojis emails were comparatively higher.

Our research led us to discover a lot more interesting things regarding emoji-usage in emails. A few interesting points include:

1) Objective Emojis (Aeroplane, star, Mobile, Beer etc.) are more popular than emoticons (Expressive Emojis like smiling, crying, laughing etc.)

2) Indian audience love to see  emojis like: Trophy, Gift Box, Firework, Camera. Indian brands mostly focus on such unique emojis (unlike popular whatsapp emojis).

3) Flipkart is running ahead of all other eCommerce brands in India. Most of their promotional emails have subject lines containing emojis.

Discover many such insightful findings by  downloading Kenscio’s White Paper from the link: www.kenscio.com/resources

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Email Validator: The New Avatar of Kenscio’s Email List Cleaning Solution

Email Validator

What if you could access the best of your existing and potential customers through efficient emails, that reach their inbox? Worried about generating high hard bounces and spam complaints, that impact your Domain and IP reputation, which reduce the chances of reaching out your customer’s inbox? Now, you may be wondering what has efficiency got to do with emails right? Absolutely everything! Precision counts when it comes to email marketing and ensuring that emails get delivered to the right email addresses can have huge implications on a business. Kenscio’s Email Validator is one such unique solution that lets businesses target email addresses with a hawk-eyed view.

Kenscio’s cloud based SaaS solution the ‘List Cleanr’ has been relaunched in its new and improved avatar – the ‘Email Validator’. With new UI and exciting features, the Email Validator enables businesses to maintain high email list quality by cleaning up to 80% of bad email addresses.

What’s New?

  • A graphical view of email list statistics
  • Enhanced Client Specific Configuration of bad email addresses and domains
  • Improved API for single email validation
  • Enhanced spam trap suppression
  • Improved performance by caching MX lookup (domain validity)
  • Improved email notification with detailed report
  • Extensive Summary of all list cleaning jobs done in past
  • Static and Knowledge based Email validation
  • Specific to RFC standards, ISP rules, and Historical list of Email bounces and Spams
  • Live Check of Inbox in popular ISPs
  • Blazing processing speed in excess of 4 million emails per hour

 

New Features: Create Tasks on Your Email List

The platform will enable you to create a task or job that needs to be done on the email list. All you need to do is enter fields such as the name of the job you wish to create, input file delimiter with (, and |), email address column position, an email address to receive status reports, option to select input file from FTP location, browse to select input file, option to send output files to remote location and start the validation process.

 

A Job Well Done

It gives detailed specifications about who the job was created by, date and time of creation, process start and completion time, status of the job and an option to view details for greater clarity.

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It Gets a Lot Better

The view details option gives access to a vibrant graphical pie chart that showcases details from the cleaned email list. It offers insights such as valid email ids, generic words, invalid and spam domains, duplicates, hard bounce rates etc. It also gives further information regarding the total records processed and the number of valid and invalid emails. You can also download the job result whenever needed.

 

A Comprehensive Summary

Have a Visual representation of all the Email List Cleaning processes and their performance in the account.

The Email Validator platform is agnostic to the sender’s ESP and has traditionally been used by clients along with large cloud based broadcast systems, small pay-as-you-use platforms and the medium scale domestic platforms. It is set to become a gamechanger in the world of email marketing and will assist brands, enterprises and email service providers to bring hygiene into their email marketing practice as well as to avoid eroding their domains and IP reputation.

It’s that simple. Everything you need to get a squeaky-clean email list is now available on our Email Validator. It’s time to let go of trial and error methods by embracing precision email marketing through Kenscio.

To read the official press release, visit http://www.prnewswire.co.in/news-releases/email-validator-the-new-avatar-of-kenscios-email-list-cleaning-solution-621406843.html

For more information visit http://www.kenscio.com/products-solutions/email-validator

 

 

 

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Demonetisation: Email Strategies in #Cashless times

Blog_Competitive_Demonetization-01

 

It’s been around three months since demonetisation was introduced by the Indian government. How did this decision impact the Indian businesses and how did they cope? How their communication strategy adapted to the situation? These are some of the issues we will be discussing in this article. We have taken two popular industries; the online wallet/payment and online cab aggregator, and compared their performance using  .

The aftermath of demonetisation witnessed online platforms becoming the go-to destinations for everyday transactions. However, the mass exodus of Indian customers from brick and mortar stores to online payment platforms wasn’t easy. It involved the incorporation of extensive email marketing strategies in their subject lines so as to target the right customer base, drive their click through rate and result in actual transactional actions.

Various keywords were exclusively used by these brands. Following is the comparative analysis based on Paytm vs Freecharge and Ola vs Uber’s campaign data recorded from 8th November to 8th December-2016.

Comparison: Paytm vs Freecharge

  • The over-all sent out email volume went up for Freecharge compared to previous month data (pertaining to ‘Diwali’ mailers). Whereas, for Paytm, the Diwali mailers were more in volume than Demonetization specific mailers.
  • Paytm deployed 17 campaigns for Diwali and 50 campaigns post-Demonetization. Freecharge sent a total of 11 mailers specific to Diwali and 21 mailers after demonetization.
  • In case of Paytm, the read rate for Diwali mailers was around 6.71% and for Demonization mailers 16.54%
  • In case of Freecharge, the read rate remained almost consistent with 11.58% for Diwali campaigns and 11.48% for Demonetization.
  • 50 campaigns were launched by Paytm as compared to 21 campaigns by Freecharge targeting post-demonetization effect.
  • Campaigns carried out by Paytm used keywords such as ‘Wallet’, ‘Cash free’ and ‘Cashless’
  • Paytm’s overall targeted customer base was lesser than Freecharge. The number of customers targeted by Paytm was nearly half of Freecharge
  • Even though read rate of Paytm is better than that of Freecharge, the number of customers that Paytm has been able to target is almost half of that of Freecharge
  • Paytm email subject lines majorly emphasized on the usage of the word ‘Paytm Wallet’ in all its campaigns, whereas, Freecharge focused more on the keyword ‘Cash free’

               

Comparison: Uber vs Ola

  • Ola mainly emphasized on the word ‘Cashless travelling’ in many of its campaigns whereas Uber used the words ‘Skip’ and ‘ATM queue’ in their campaigns
  • Ola emails also extensively used other keywords such as ‘Cashless’, ‘travelling’ and ‘cashback’
  • Uber used words such as ‘Cash’, ‘cashless’, ‘Cashfree’ and ‘free’ in their email campaigns
  • Ola sent 36 campaigns during demonetization as compared to 12 campaigns sent by Uber
  • The overall sent volume of Ola emails was much higher than of that of Uber by around 18%.
  • In terms of numbers of subscribers opening the emails, Ola performed better as compared to Uber. This can be attributed to two reasons: Ola has a larger subscriber base and a slightly better read rate

Most Popular Subject Lines Used:

Brands Sendout Date Subject Line Read %
Ola 24-11-2016 Say Ola to cashless travelling 24.62%
Uber 19-11-2016 Skip the ATM queue 22.58%
Paytm 21-11-2016 It’s So Easy to Pay With Your Paytm Wallet 61.54%
Freecharge 18-11-2016 {{First Name}}, Open this mail before you Freecharge! #Cashfree 20.44%

Some previously unimaginable transactions have become common place today. Email marketing was deployed as the weapon of choice to encourage more Indians to embrace online transactions. As a result, more people began transacting online to complete their everyday grocery purchases even at the local Kirana stores, online booking of cabs/movies, hotels and restaurants.

If you would like to have a glimpse of your brand’s competition in terms of brand comparison, email deliverability and campaign performance, you can request for a preliminary report by clicking here.

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Kenscio Named Owler ‘HOT in 2016’ Winner in Bangalore

owler_kenscio

Bangalore – NOVEMBER 23, 2016​ – Kenscio was recognized as one among 93 businesses to receive ‘2016 HOT In Bangalore’ Award conferred by Owler. Owler recognizes the top trending companies in cities around the world. They filtered through more than 15 million companies and picked 4,500 award winners across 600 cities worldwide. The selection was done from Owler’s community in Bangalore that features 5,100+ registered Bangalore companies.

Recipients were chosen based on several different metrics, including number of followers on Owler, insights collected from our community, social media followers, and blog posts over the past year.

“We’ve sorted through database of millions of contributions from our community and landed on the top trending companies from around the world,” said Jim Fowler, CEO at Owler. “Being Hot In 2016 is an accomplishment to be proud of.”

To see Kenscio’s company profile on Owler, go to https://www.owler.com/iaApp/1576630/kenscio-company-profile

To see the official release from Owler, go to https://www.owler.com/reports/kenscio/kenscio-wins-owler-s-hot-in-bangalore-award/1479794760284

To read about the other winners, go to http://blog.owler.com/hot-in-bangalore/

About Owler: Owler is the crowdsourced competitive intelligence platform that business professionals use to outsmart their competition, gain competitive insights, and uncover the latest industry news and alerts. Owler is powered by an active community of 800K business professionals that contribute unique business insights such as competitors, private company revenue, and CEO ratings.

Launched in 2014, and funded by Norwest Venture Partners and Trinity Ventures, Owler is headquartered in San Mateo, CA with offices in Coimbatore, India. To know more, visit www.owler.com

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Gmail says – Get Engaged or get BLOCKED!!

Yesterday Gmail took a BOLD new step asking email marketers to get engaged and dead serious about:

(a) their recipient’s preferences, stated and implied, and

( b) Relevance of their communication.

In a blog post, Sri Harsha Somanchi, Product Manager @ Gmail has empowered it’s users to  “Never see messages from this person again”.

What happens once you do that?

You can now block specific email addresses in Gmail—starting today on the web, and over the next week on Android. Future mail will go to the spam folder (and you can always unblock in Settings).

Gmail Screenshot

Further, the blog post described how it would help Unsubscribers.

On Android,  you’ll be able to opt out of eligible mailing lists directly from the Gmail app. It’s perfect for those newsletters you subscribed to a while back but don’t read any more.

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More Power to subscribers, more care from marketers, more control to Gmail !!

Should Gmail users say Yahoo! < No Pun Intended >

(with direct quotes & images from Gmail Blog http://gmailblog.blogspot.in/2015/09/stay-in-control-with-block-and.html )

(Contributed by: Mr. Amit Sarna, Vice President-Client Success & Partnerships, Kenscio Digital)

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Three Awards, Five-time Finalists- Kenscio’s Award Winning Journey Continues …

A Collage of Winnings

A Collage of Winnings

We are midway into the year 2015 and Kenscio has already bagged three awards in national and international level. Starting with a Gold for the “Best Email Campaign of the year 2014” conferred by Internet and Mobile Association of India (IAMAI), Kenscio further won another Gold for “Best Marketing Innovation of the Year 2015”, presented by Direct Marketing Association of India (DMAi). The bronze medal for “Effectiveness” under the Financial Products and Services category at DMA Asia ECHO award ceremony bears the testimonial of the effectiveness of Kenscio’s innovations.

Adding to this, Kenscio was a finalist at Kyoorius Digital Awards and The Hubbies 2015.

Kenscio’s partnership with its valued partners BookMyShow and Axis Securities Limited have contributed to this award winning marketing campaigns.

Kenscio will continue to innovate with its clients and partners by offering new platforms and solutions for better data driven digital marketing effectiveness.

Congratulations to all Kenscio clients, partners and teams.

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Yes, we did it again!

awardscov1

MELT 2015, a festival for creativity by Kyoorius, is around the corner and it doesn’t get any better!

Kyoorius Advertising & Digital Awards 2015 partnered by Zee, GroupM, D&AD, Hindustan Times, Happy Finish, Afaqs, Pepperfry, Future Laboratory, Hyper Island, The Partners, BrandMusiq, One Eyeland, Youtube, Google, BARC India and many more had called out for nominations for various categories.

We are exultingly proud to announce that Kenscio has made the cut into the ‘In-Book’ under the category of Digital-Direct Response. This entitles Kenscio to win the ‘Baby Elephant’ and as one of the Nominees for the Blue Elephant Awards of Kyoorius Advertising & Digital Awards 2015.

The Final Winnings yet to be declared on the Event Night- May 21st and 22nd  .

There are many more to come and the Triumph is on for the much awaiting event!

For more information, Follow- http://awards.kyoorius.com/2015/digital/in-book-winners-blue-elephant-nominees-2015/

 

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Infographics- Email Marketing: The Journey so far…

Infographics- Email Marketing: The Journey so far

 

Reference:

EmailMonday   MarketingProfs   Econsultancy

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Catch the latest buzz on GOSF on Kenscio site #GOSFChatter

Great Online Shopping Festival 2014, the biggest online retail fiesta of India is underway creating huge surge among online shopping enthusiasts. The shopping carnival has over 400 participating brands and e-commerce sites offering deals and discounts during this short period.

Capturing the essence of this huge upsurge of online shopping, Kenscio has launched “GOSFChatter” broadcasting live chitchat, Special Prices, Mega Deals, raves & rants on one board, updated in real-time. GOSFChatter highlights latest tweets from consumers and participating brands about their latest deals, offers, and prices in one single window. All tweets are dynamically updated in real-time.

So, here is an opportunity for you to observe the online market trends, reviews, hottest deals and discounts in one single window.

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Google’s Great Online Shopping Festival GOSF 2014 starts off on Wednesday.

The second edition of Google’s Great Online Shopping Festival started off yesterday with more than 200 participating Merchants this year compared to 80 participants last year. India’s largest online retailer flipkart hasn’t joined this year’s GOSF. Instead they are promoting their own online shopping festival “Big App Shopping Day” providing big discounts on sales from mobile Apps.

The great shopping festival is generating tons of traffic to the retailers. GOSF keyword on Google is the most searched keyword in India and #72HoursOfCrazy is the most popular hashtag on Twitter.

GOSF Hashtag 72HoursOfCrazy

GOSF keyword is top searched keyword in India

According to Economic Times of India, Infibeam.com reported 80% jump in traffic and almost 60% jump is actual transaction in the first 10 hours of the shopping festival. “By midnight, we expect traffic to go up 150%,” Shekhar Singh, head of corporate communications at Ahmedabad-based Infibeam, said.

Several companies joined the social network wagon to promote their brands and offers of the hour/day on social networks. Consumers too have joined with much bigger participation.

With 2 more days to go, We would be seeing a much bigger participation and making this year’s online shopping festival a great success.

At Kenscio, we wish everyone a great success and an enjoyable holiday discount buying!

Catch more of the GOSF news on Kenscio Blog. Keep coming back and we will cover more stories.

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