Tag: digital marketing

Cricket Fever with Kenscio’s Thermometer

Zillions of crazy Indian cricket fans were winding up their work in a Jiffy to cheer up their heroes, while we @ Kenscio were busy in developing a count-down timer in an e-mail communication to be sent by Star Sports (We call it Intimate Communication) which gives them a goose-bump with a ticking clock asking them to go home early.

With this they did not require their wife, husband, friends & families to give them a reminder. Along with Star Sports, Kenscio have done this task for them like one of their close acquaintances. We understand the urgency and we make it fine-tuned too.

With  an engaging content, Star Sports wanted their real heroes (Their consumers) to be well and advanced informed. Here is how Kenscio did the fulfillment:

Real Time Personalised Email

Real Time Personalised Email

 

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Digital Direct Marketing without Insights and Actions

“Action without insight and insight without action mean nothing to a marketer.”

Kenscio’s Digital Direct Marketing Solutions Suite enables marketers to use the customer demographics, transactions, and web behavior across all of digital and offline channels to derive powerful insights for actionable acquisition, engagement and retention strategies.
Watch the video to know more.

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Landing Page Optimization Tips

When thinking of optimizing customer experience for email marketing, one must consider the entire customer journey, including Landing Pages. Even if you achieve brilliant open and click-through numbers; your email campaign isn’t successful till you lead your subscribers through the end goal. Successful landing pages seal the deal and make all the difference between conversions VS website visits.

We have compiled a list of techniques to help you optimize your email landing pages for conversion:

1. Objective: Traditionally an email landing page has only one objective: Conversion. A conversion doesn’t necessarily have to always result in a direct sale. A conversion could also be a sign up, a download, or any other action desired out of your customers. Keeping this in mind the landing page’s design and content should always be true to its objective.

2. Headline and Context: Always provide a clear and concise headline and list your offer / proposition as clearly as possible. After the headline you should highlight the benefits or value proposition of your landing page.

3. Navigation: Ideally, your landing page should be sufficient enough to provide all the required information to your subscriber, preventing you from taking them to multiple other pages on your website. Mimicking the website with the navigation menu should be strictly avoided, as it’ll only result in taking the focus away from your marketing goal: Conversion.

4. Optimization for Mobile Devices: Recent study (including ones conducted by us) show that mobile usage is on a steep rise and a large chunk of emails are read on mobile devices. Hence, when optimizing for mobile devices, landing pages are as important as the email campaign itself. A non mobile friendly landing page can end up disappointing your customers (or prospects) and result in conversion dropouts.

5. Personalization / Localization of Landing Page Content: Technology allows you to personalize the content of your landing page to suit every customer / prospect. It is also possible for you to passively login your customers who visit the landing page via an email campaign, preventing them from typing their login details. Furthermore, based on the current location of your customers, you can customize the content of your landing page in real time, to show location specific information / deals.

6. Analytics Integration: Landing pages are integral part of your email campaigns. So when considering performance measurement for your email campaigns, you cannot exclude the performance of your landing pages. While our system provides you a wealth of actionable insights on your email campaigns, to analyze your landing pages, you can simply install analytics software (if you haven’t already). However, installation alone doesn’t help and you need to setup an integration between your email campaigns and your analytics software; to behavior you observe on your landing pages can be correctly attributed to corresponding campaigns.

While the above suggestions should guide you towards the right direction; you need to evaluate what technique(s) work best for you. The easiest way to find out is: Test, test and test again!

For a one on one discussion about optimization of your email campaigns, write to us at: info@kenscio.com or for alternatives visit our website.

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Real Time and Contextual Email Marketing & Advertising

Bangalore weather can be quite erratic, especially during late Summer. No one knows this better than street vendors, who are cleverly equipped with eye wear when it’s sunny or umbrellas when it’s pouring. Visit them around December and you might find them selling ear warmers too!

Apart from being persistent sellers, these street vendors make sure their inventory is relevant.

Parallels can be drawn between such street vendors and digital marketers who strive to make their engagement with customers relevant and contextual. Though it is possible to target customers with contextual advertising online and customize the web experience in real time, these often require the customer to actually be looking for stuff online or browsing websites where you may target them with clever ads.

However, what about the one place they spend most of their time online? Their email inbox(s)? Unfortunately, email campaigns once sent remain static and gradually become outdated and irrelevant… Well, only until now.

We at Kenscio, have been working to make email deliver dynamic and real time content allowing email marketers and publishers bring live, relevant and contextual content directly into customer’s inbox. With our Real Time Ads, now it is possible to:

  • Use Countdowns – for limited time / limited offer propositions
  • Give Early Bird Offers – Higher discount / better offers to early birds.
  • Content Directly out of Website – To automatically show latest deals / offers.
  • Serve Coupons – based on a limited number
  • Use Geo-targeting – Server relevant content based on location (availability of offers, store locations etc.

To learn more on how you can use Real Time Ads please get in touch with one of our experts.

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Gmail Tab and Email Open Rates

Recent changes in the gmail inbox and how it may affect your email marketing open rates (courtesy Litmus.com).

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Catapult customer engagement this Holi

Nothing says “It’s Spring!” like Holi. The ancient festival not only celebrates the beginning of a new season (while it farewells winter), but Holi also suggests that its time to enjoy spring’s abundant colors. The tradition represents something even deeper; it bridges social gaps, celebrates the triumph of good over bad, and most importantly renews relationships!

While the populace gears up for this exhilarating festival, you the marketer, can work on replenishing your engagement with your customers. Using the spirit of the festival, you can:

•         Show your appreciation for loyal customers and may be offer them some rewards in form of redeemable coupons, gift vouchers etc. (and boost your festive sales!)

•         Kick start engagement with new customers with the right tone and bring vivid colors

•         Ask the active non buying lot to figure out what might persuade them to start buying from you

•         Work on activating dormant customers

•         Don’t wait for customers to come to you for complaints or appreciation, go ahead and ask them! Even better send out a customer satisfaction survey mailer and gauge the feedback!

Furthermore, you can add a lot of relevant personalization to your communication. For instance, if you know the city / region of your customers, you can target them with region specific Holi offers or greetings (the rituals and celebrations vary from state to state!).  You can encourage your customers to play safe and environment friendly Holi and get bonus points for caring for the environment, in addition to improving customer engagement.

Whatever industry you represent, or type of customers you cater to (B2B or B2C), this is the time to reinforce existing relationships or re bond broken ones.

Though, before you can start thinking about improving engagement, you must identify who your customers are (as individuals), what is the level of their actual engagement with you, and how they prefer engaging with you. The second step is to target them appropriately with the right message via the right channel.

Get in touch to discover how you can identify and target: loyal, active, non-active, and other complex customer segments based on multi channel customer data (purchase history, web behaviour, email behaviour, demographics etc); without having to hire data scientists or loosing your sanity.

Make this Holi festival count!

 

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Kenscio expands its clientele base in India

Kenscio Digital Marketing Pvt Ltd, a digital direct marketing company, today announced leading names like HDFC Life, Pearson Group and Intuit as its new clients, among others. With a world class technology platform and in depth expertise in digital direct marketing solutions and analytics, Kenscio’s clientele now covers India’s leading companies across sectors. Since its inception four years ago, Kenscio has increasingly proven its exponential growth and potential in the digital direct marketing segment and is keen on foraying into the financial sector as a part of its strategy.

Manjunatha K.G, Co-founder and CEO, Kenscio Digital, said, “Having names like HDFC, Pearson Group and Intuitas as our clients is a part of Kenscio’s growth strategy plan which make us stronger in the market as well. This reflects our thriving business and financial performance y-o-y”.

Saurav Patnaik, Co-founder & Vice President, Marketing, Kenscio Digital, added, “Kenscio today provides best-in-class products, solutions and expertise needed to create a successful multi-channel marketing campaign and segmentation strategy that connects strongly with your consumers. With the help of our stronger presence and expanding teams, we are getting the best talent on board in terms of strategists, retailists, etc, to provide support to customers across India.”

About Kenscio:

Founded in early 2009 by digital marketing experts, Manjunatha K G, Ragy Thomas, Saurav Patnaik and Sunny Saxena, Kenscio is among India’s early pioneering companies providing digital direct marketing solutions and services. With a combination of a world-class multi-channel marketing platform and in-depth expertise and experience in digital marketing, Kenscio is uniquely positioned within the broader digital marketing space in India today. It is among the few players to effectively plan, develop, manage and execute digital one-to-one communication campaigns for a large number of reputed brands in the BFSI, retail, ecommerce, media and NGO sectors in India.

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How to understand consumer behavior and benefit from Multi-Channel Marketing?

In today’s world, consumers have their own preferences to various channels to interact and buy with. A channel may be a retail store, a direct visit to a website, a mail order catalog, an agent waiting to take an order on the phone after you have seen an ad on TV or heard on Radio, or direct personal communication by letter, email or text message or through a landing page served through a banner ad or social media.

The objective of the companies doing the marketing is to make it easy for a consumer to buy from them in whatever most appropriate channel. And understand their consumer choices of channels. An other important aim for the companies is to optimize the costs and maximize the returns knowing the behavior of their consumers, their interactions and purchases across the channels.

Delivering an integrated consumer experience across channels requires a partner who can understand the complexities of delivering the communications across the channels and the gathering intelligence gathered from the consumer’s behavior.  It would require your partner to offer a full suite of marketing services.

Kenscio today provides best in class products, solutions and expertise needed to create a successful multi-channel marketing campaign and communication strategy that connects strongly with your consumers.

You can easily integrate all your direct digital communications through email, SMS, transactional communications (for upsell, cross sell and missed opportunities), surveys, landing pages and web forms, social media marketing and automate your mult-channel marketing campaigns with the right message at the right time to the right audience through powerful segmentation and analytics based on your consumer demographics, past behavior and purchases.

 

Multi-Channel Marketing

Kenscio understands these challenges and can empower you to obtain a single view of your customers, but more so, it can also help identify the truth about your relationship with them. To learn more about our multi channel marketing services get in touch!

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The Funkadelic Office Party!

“NOV 14th”….It was a regular day at work in the morning…but when all of us trainess Prajhna, Sanjeevini, Bhaskar & me, were asked to wrap up all our work soon and come for a meeting, we were a bit nervous.To our relief, the meeting went well. It was the first “All Hands meeting” we attended. Manju Sir share a   alot of info on the plans for the next quarter and the company’s vision. Very very encouraging and exciting for us new joinees……….. and then a surprise – we were taken out for some fun.

YIEPpieeeee pardy time  ….:)

The caravan of cars & bikes excitedly drove, we with our Boss Amit sir,  towards Ameoba Sports bar at Leele Palace…WoW…”THE AWESOME PLACE”…Now this is where the big time fun began:)…….

People from different teams greeted each other with a cute smile on their face;)There were Kumaran, Abhijeet, Akshath, Ashwini & Chaitra already practicing…we started with the drinks of our choice and moved towards the game with full enthusiasm.

It was fun watchin people rolling the ball to drain and hiding their faces in total embarrassment. I was into that group..hehe ;p :p :p…we also had some good players like Amit sir, Manju sir, Abhijeet sir,Moiz n Suhas who cleared the alley in one strike :O..

“BOWLING n BOOZE set the Mood for the Evening”

   

After loosing some energy in bowling n laugh it was time to recharge our body.we left to “OYE AMRITSAR” restaurant where the tables were already reserved,but before we hit the seats a “Foos Ball” table  grabbed our attention!!!…

“It was CHiLDren’s DAY we were still in the mood to play:):):)”

We Played…Played untill we lost all our energy and settled down for the dinner with lotz of fun filled talks ,Manju sir shared his college n other experience which was really interesting n Amit sir’s mind blowing jokes spiced up  our conversation:):):)……dinner was started with yummy soup n was done with the dessert.

     

” It was time to get hiiiigh…..:)”
CoOOOOol weather,Chilled beer,Delicious fooood along with the Fantabulously Fantastic people of Kenscio made the evening to Cherish for long time……….

”  AnydaY can be Fun day with us……..
we work Hard n Pardy even harder:):)…”

Vidya PS

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Bootstrap: Right email marketing strategies

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